Network Services

Network Infrastructure

DenGal Interactive has brought success to many customers by optimizing their business processes through wired and wireless technologies. We can tailor your network to your needs as well as incorporate security measures to ensure your network will stay up and running, worry-free.

Core Network Services:

LAN redesign, implementation and maintenance (switches, cabling, etc)
Server Installations, Upgrades and Migrations
Network Storage Devices
Internet security and monitoring (firewall and web filtering)
Implementation of Network Topology & IP Infrastructure Engineering
Router, Switch and Firewall trouble-shooting
Network Administration
Wireless Solutions
Terminal Services & Remote Access (RAS) Solutions
Backup and recovery implementations
Company-wide Anti-virus and Anti-spam Solutions
WAN connectivity (branch connectivity via T1, Fiber VPN)
Low-latency network connections
Broadband & Telco Line Trouble-shooting (DSL, Cable Modem, Fiber, ISDN, T1, Fractional T, Frame Relay)
Technology Project Implementation and Desktop Rollouts
VoIP (Voice Over IP) Implementation
Category 5e, and 6 Data Cable Installation

Network Operating Systems: Systems Administration

IT consulting firm with hands-on expertise and broad knowledge in designing and building cohesive end-to-end business technology solutions. The experience of DenGal Interactive assures you success configuring Windows Servers in ways that align optimally with your business goals. We can help you with planning, deploying, managing and troubleshooting Windows Server solutions that maximize the business value of your IT network.

DenGal Interactive provides a range of high caliber technical services to accelerate, integrate, enhance and deploy Microsoft products into your business environment. For general corporate deployment, support and consulting we offer a complete line of services. For organizations with more focused needs, we offer specialized services focused on deployment, integration, development and training. Each of these services is available over a wide range of areas of expertise including:

Windows Server 2003, 2008, 2012
Windows Desktop (All Versions)
Patching, Security and Maintenance
Hosted E-Mail Services
Active directory, LAN services, Print servers and file servers
User and Policy Management
Windows networking, Server clustering and Network Load Balancing (NLB)
Virtual Servers (VM Ware)
Terminal Services (MS Terminal Services or Citrx XenApp)

Network Operating Systems: Server Support

Our Operating Systems, Server Management & Monitoring services include:

System Administration - Configure, manage, and monitor system level services. Configure and manage operating system level security. Create and maintain file systems and directory structures. Create, modify, and remove user accounts on servers. Management of remote server access as required. Provide administration support as needed for application software installations and upgrades.
Capacity Planning - Perform proactive system level capacity planning and performance tuning as required
Hardware Maintenance - Remotely troubleshoot and resolve hardware problems 24/7. Coordination of hardware & OS vendor maintenance and repairs for critical events 24/7.
Firmware Upgrades - Perform proactive hardware and firmware upgrades as required.
Patch Management - Apply patches and new versions as necessary for the operating system.
Daily Tape Backups - Manage system level backup & recovery procedures. Manage daily incremental and weekly full backups to tape or to client specifications.
24/7 Operational Support - Troubleshooting, escalation, and resolution of hardware and O/S problems 24/7 including access to trouble ticketing system.
Server Monitoring - 24/7 monitoring of all server platforms and operating systems for errors and alerts.
Automated Alert System - Paging and e-mail notification of alerts to pre-determined escalation contacts by monitoring system.
Customer Portal - Client access to a secure web accessible portal that provides reporting and monitoring information for the hosted systems.

Whether it's 24/7, 8-5 or "after-hours" support you need, DenGal Interactive can cost-effectively keep your servers running at peak performance

Network Troubleshooting

No matter what the problem, DenGal Interactive will solve problems in hours that other techs have been unable to solve in days. Some of the common issues we regularly solve:

"Slow" networking performance
Non-functioning or "not-starting" Servers
Malfunctioning firewalls and routers
Faulty and/or poor data cabling
Troublesome workstations that are "unable to logon"
Incorrect IP routing and DNS resolution issues
Data Recovery and Restore problems

After identifying and isolating the problem(s) we will quickly remedy the problem and return your network to smooth operation.

Remote Network Monitoring

If your server crashes or your network is "down", rapid resolution is critical. Server issues often affect every user on your network. You cannot afford to wait until tomorrow or the next day for an answer. DenGal Interactive has the ability to monitor and access your servers remotely and provide fast, efficient support in minutes, not days. If required, we can dispatch a technician to your location in just a couple of hours, seven days a week.

Let's Get Started - Contact Us Today