Computer Services
Computer Service and Support
Hardware problems can creep up in a hurry, even when everything else is properly maintained. Over time, computers and equipment become outdated. Older hard drives approach the age where data loss becomes a serious risk, and unprotected electrical components are one power-surge away from having to replace an entire computer. DenGal Interactive can help you avoid these problems by evaluating your computing needs and directing you towards the most valuable solution. We help you cover all your bases: highest value per dollar, planning for the future, and disaster protection and prevention.
We fix a wide range of computer problems. We can remove viruses from your system and correct more serious issues like corrupt software or failing hardware. We can also run some maintenance programs to help make your computer run more efficiently.
We fix a wide range of computer problems. We can remove viruses from your system and correct more serious issues like corrupt software or failing hardware. We can also run some maintenance programs to help make your computer run more efficiently.
Software Service and Support
Software service & support is a task typically delegated to each user in an organization. The users are forced to troubleshoot and fix technical problems and spend valuable work time addressing computer issues instead of getting their work done. DenGal Interactive bridges the gap between user and computer by supporting all major operating systems and office productivity suites. Your workers stay focused on their tasks and we keep your business systems up and running. DenGal Interactive offers support on a wide range of operating systems and applications, including but not limited to:
We understand that your organization may be using very unique software. DenGal Interactive can act as your systems administrator and work with your software vendor.
- Desktops: Microsoft Windows (All Versions)
- Servers: Microsoft Windows Server 2003/2008/2012
- Microsoft Office (Entire Suite of Applications)
- Citrix MetaFrame Suite
- VM Virtualization
- QuickBooks
- Much more ...
We understand that your organization may be using very unique software. DenGal Interactive can act as your systems administrator and work with your software vendor.
New Computer Purchase/Pre-Purchase Recommendations
DenGal Interactive can help you purchase a computer, accessories, software, and any other related items for your home or business. We start with a needs assessment to determine purchase recommendations for your specific requirements. You could be throwing your money away if you make critical purchasing decisions on your own or on the advice of a computer salesman (or even people you know who have been "doing it themselves" with PCs for years). Meeting one's own needs does not qualify anyone to advise others on how to meet their needs - some things are best left to experienced professionals. We do NOT sell computer equipment and do NOT earn commissions on any purchase you make, so you can be certain that our advice is not motivated by any desire to get you to spend more money than you need to spend. This is what separates a consultant from a salesperson. We specialize in analyzing a client's needs and recommending a complete package of the hardware, software, and accessories that will get the job done most efficiently. We will search for the best combination of price, service, and reliability in a vendor and recommend one or more vendors on this basis. You will get a "shopping list" of exactly what we recommend, and why our recommendations will fit your needs. We will also assist you in dealing with the vendor should there be any problems with your order.
Accessories We Can help You Purchase:
Accessories We Can help You Purchase:
- Printers, Scanners, All-in-One Devices
- Digital Cameras, Digital Camcorders, Scanners
- Media Center Devices, Home Theater Equipment, Digital Video Recorders
- Networking Equipment (Wired and Wireless)
New Equipment & Software Training
You will invest thousands of dollars in new equipment and software. Why spend days or weeks of trial-and-error learning how to use your new equipment, when a few hours of consulting time can get you there much faster? We can even take your knowledge and abilities beyond what you could do by yourself in any amount of time? Time is money. Isn't that why you bought a new computer - to be more efficient? Whether we help you set up your new equipment, or you have equipment already that you are not utilizing to its fullest potential, we can help!
Should I Upgrade or Buy a new Computer?
The rule of thumb should be this: Upgrade when the cost of not upgrading exceeds the cost of upgrading. New hardware should help you work faster and more efficiently. Or maybe you need to upgrade your hardware to run new software applications that will improve productivity. If that is the case, upgrading is your best bet. Similar situations include a broken PC, one that crashes regularly, or otherwise keeps you from doing the work you need to do. Clearly, in each of these cases, it will cost you more to put off the upgrade than to go ahead with it.
